Knowledge Base

The Ultimate Guide For Managing Your 360 Solutions Store

Use the Categories menu to choose a topic and see all the articles available for that category. Select Knowledge Base to browse all available articles, which are also listed, in no particular order, below, along with pagination to additional articles.

PLEASE NOTE: IMX Solutions caters to multiple vertical markets, including the Beer, Wine, and Spirits markets. Our knowledge base articles may include reference to alcohol settings which will not be applicable to other vertical market stores.

Promoting Your Site Best Practices

To get the most benefit out of your new shop, we suggest you feature a link to it prominently in several places: Have your webmaster add a call to action button or link to ‘Shop Online Now’ or similar wording, linking directly to your new site. We suggest you add it to a prominent place […]

Adding/Editing a Product to the System

A BASIC OVERVIEW of the options available on the Product Add or Update page. Please contact us for more detailed information if you cannot find your answer below. Log into your admin section Go to Products/Add for a new product or Products/Search in the top nav to add/eidt a product To EDIT a product, find […]

Completing Curbside Pickup Orders

If your site has distillery or curbside pickup option, there is an additional step needed to complete your distillery/curbside pickup orders. Shipped orders have UPS info assigned to them, so the system knows to auto-complete when the end-of-day process is run. This is not the case for pickup orders. To complete picked up orders: Login […]

Canceling An Order

It is best if you do this BEFORE you print a picking ticket. Log into your admin section Go to Orders/Search in the top nav Filter using any available fields and click Search or just click Search to return all orders Click the Order number in the first column to go to the order in […]

Editing the Home Page

Add/Edit/Remove Home Page Products FIRST NOTE – In case it did not come up in training. Please run any new products by us before adding them to navigation for a while so we can make sure there are no compliance gotchas. There are several steps to that, so we like to validate to make sure […]