Knowledge Base
The Ultimate Guide For Managing Your 360 Solutions Store
Use the Categories menu to choose a topic and see all the articles available for that category. Select Knowledge Base to browse all available articles, which are also listed, in no particular order, below, along with pagination to additional articles.
PLEASE NOTE: IMX Solutions caters to multiple vertical markets, including the Beer, Wine, and Spirits markets. Our knowledge base articles may include reference to alcohol settings which will not be applicable to other vertical market stores.
Settling A House Account Order
If you have customers using House Accounts to pay for their orders, you can use the following steps to settle a House Account at payment time. To apply payment/settle a house account order, do the following: Log in Go to Customer and then Search Search for the customer and when the results come back, click […]
Adding/Updating Products to Warehouse Inventory
Adding a New Product to Warehouse Inventory Go to Products/Warehouses Click the ‘new product’ link between the Warehouses and Product sections Add the SKU and the number On-Hand The other fields are not required and are there if you keep track of product location in your warehouse. OPTION: When adding a new product under the […]
Placing a B2B Order
NOTE: Because B2B rules vary state-to-state, B2B is not set up by default on websites. Please contact support@imxsolutionsinc.com to make sure your site is set up correctly before completing the steps below. To place an order for a B2B store, use the steps below: Getting Started – PreOrder Todos Log in to EOS Find the […]
Creating a B2B Store
NOTE: Because B2B rules vary state-to-state, B2B is not set up by default on websites. Please contact support@imxsolutionsinc.com to make sure your site is set up correctly before completing the steps below. Here are the instructions for adding a new B2B/Wholesale store. Log in to EOS Using the top nav, hover over Admin and click […]
Refunding An Order
If you are cancelling the entire order and refunding it, please see: Canceling An Order To refund an order: Log into your admin section Go to Orders/Search in the top nav Filter using any available fields and click Search or just click Search to return all orders Click the Order number in the first column […]
