Knowledge Base
The Ultimate Guide For Managing Your 360 Solutions Store
Use the Categories menu to choose a topic and see all the articles available for that category. Select Knowledge Base to browse all available articles, which are also listed, in no particular order, below, along with pagination to additional articles.
PLEASE NOTE: IMX Solutions caters to multiple vertical markets, including the Beer, Wine, and Spirits markets. Our knowledge base articles may include reference to alcohol settings which will not be applicable to other vertical market stores.
Submitting Orders to Ship Compliant
To submit orders to Ship Compliant: ASSUMPTION: All orders are checked through Ship Compliant during ordering process. We suggest, and the how-to below assumes, that any order that is ‘order only, no wish quantities’ will not only be auto-checked, but also auto-verified, since it should not require any further staff interaction. Login to your admin […]
Creating An Admin/Back-End Order
There may be times when you need to redo an order for whatever reason, typically to replace a damaged bottle, or if something was missed shipping out an order. To place an order in the back end do the following: Log in to the back end like you normally would Go to the customer record […]
Completing Non-UPS Orders
If your site has non-UPS orders: Brick & Mortar/Curbside pickup options USPS shipping for merch ABC store shipping (VA Distilleries) there is an additional step needed to complete your orders. UPS shipped orders have UPS info assigned to them, so the system knows to auto-complete when the end-of-day process is run. This is not the […]
Clubs End-User Interface
Sign Up Users will go to the ‘Join The Club’ link on your Shop to sign up. The signup page includes: Club Selector if more than one is available on your site Shipping address input section Billing address input section if it differs from the shipping address Credit Card information input to enable recurring charges […]
Creating A Club
Please note – the club function must be enabled on your site. Not enabled, contact us to get started. You will also need to add a ‘Join The Club’ link to your Shop navigation to enable your customers to sign up. If you need help with this step contact us for help. The link to […]
