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Completing Non-UPS Orders

April 11, 2022/in Knowledge Base, Orders/by IMX Support

If your site has non-UPS orders: Brick & Mortar/Curbside pickup options USPS shipping for merch ABC store shipping (VA Distilleries) there is an additional step needed to complete your orders. UPS shipped orders have UPS info assigned to them, so the system knows to auto-complete when the end-of-day process is run. This is not the […]

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Clubs End-User Interface

September 30, 2021/in Clubs, Knowledge Base/by IMX Support

Sign Up Users will go to the ‘Join The Club’ link on your  Shop to sign up. The signup page includes: Club Selector if more than one is available on your site Shipping address input section Billing address input section if it differs from the shipping address Credit Card information input to enable recurring charges […]

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Creating A Club

September 29, 2021/in Clubs, Knowledge Base/by IMX Support

Please note – the club function must be enabled on your site. Not enabled, contact us to get started. You will also need to add a ‘Join The Club’ link to your Shop navigation to enable your customers to sign up. If you need help with this step contact us for help. The link to […]

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Creating A Catalog

September 29, 2021/in Catalogs, Clubs, Knowledge Base/by IMX Support

To create a catalog, whether for use in a promotion, or for a club, etc…, do the following: Create the Catalog Log in and go to Product/Catalogs Click the ‘new catalog’ link just above the Catalogs box In the New Catalog box, Name your new catalog. Name is the only box required Create a name […]

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Spirits360 Integrates Sovos ShipCompliant

September 28, 2021/in Latest News, Press Releases/by IMX Support

(BOSTON) September 28, 2021 – Today, automated alcohol beverage compliance leader Sovos ShipCompliant and craft alcohol digital solution platform Spirits360 announce an integration of their services, providing an expansive suite of sales and distribution management options, while ensuring beverage alcohol clients have an easy, effective and legal direct-to-consumer (DtC) sales channel. The recent increase in consumer demand for DtC shipping of […]

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Making a Product Unavailable

July 9, 2021/in Knowledge Base, Navigation, Products, Warehouse/by IMX Support

Making a product unavailable can be handled in a few ways. Make it unavailable for purchase – keeps the product on the site, but removes the quantity dropdown and the Add To Cart button. Displays a Sold Out notice on the product – Zeroing the website inventory will display a Sold Out on the site […]

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Spirits360 Partners With Encompass/Orchestra

July 7, 2021/in Latest News, Press Releases/by IMX Support

SARASOTA, Fla., July 7, 2021 (Newswire.com) – Spirits360, LLC  announced a partnership agreement with Encompass + Orchestra to provide Orchestra customers the Spirits360 Direct to Consumer (DTC) SaaS platform, allowing Orchestra craft distillers to sell their craft products directly to consumers in states that allow DTC. Patrick Dorsey, President at Spirits360: “Encompass + Orchestra is a strategic […]

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Creating a Basic Global Promotion With Promo Code

May 20, 2021/in Knowledge Base, Promo Codes, Promotions/by IMX Support

To create a basic GLOBAL (applies to all products) promotion requiring a promo  code, do the following: Log in and go to Product/Catalogs Click the ‘new catalog’ link just above the Catalogs box In the New Catalog box, Name your new catalog. Name is the only box required Create a name that makes sense for […]

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Settling A House Account Order

May 18, 2021/in B2B, House Accounts, Knowledge Base/by IMX Support

If you have customers using House Accounts to pay for their orders, you can use the following steps to settle a House Account at payment time. To apply payment/settle a house account order, do the following: Log in Go to Customer and then Search Search for the customer and when the results come back, click […]

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Adding/Updating Products to Warehouse Inventory

May 17, 2021/in Knowledge Base, Products, Warehouse/by IMX Support

Adding a New Product to Warehouse Inventory Go to Products/Warehouses Click the ‘new product’ link between the Warehouses and Product sections Add the SKU and the number On-Hand The other fields are not required and are there if you keep track of product location in your warehouse. OPTION: When adding a new product under the […]

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