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SHOP360 Features & Benefits

This powerful front-end ecommerce system allows true custom design flexibility, and leverages robust functionality for corporate gift giving, business-to-business commerce, multi-website management, and more. Our goal is to improve the customer experience through creative design and usability working together in balance. This focus on the customer increases order conversion and helps build customer retention over time.

Website Design & SEO

  • Websites designed to maximize throughput to orders.
  • Usability Analyst approves design for functionality.
  • Site designs are be SEO friendly.
  • Sites built to current Google specifications.
  • Direction on keywords and copy to drive results.
  • Google analytics integrated for results measurement.
  • Submission to major search engines.

Customer Experience

  • Customer account creation via password.
  • View all order history and details of each order.
  • See order status real-time.
  • See tracking numbers for each shipment.
  • Customers manage their “recipients” for gift giving.

Products & Merchandising

  • Pricing specific to each ecommerce site.
  • Control products that appear on the site.
  • Pictures by product and category
  • Descriptions by product and category.
  • Create different configurations (i.e. seasonal themes).
  • Gift giving functionality – best of class functionality.
  • Home Page Manager to control products and content.

Marketing & Promotions

  • Promotion codes to track sales & marketing efforts.
  • Create catalogs with defined product pricing.
  • Site search feature.
  • Integrated email campaign and catalog distribution.
  • Numerous discounting capabilities.
  • Reporting by product, customer, category, promotion, etc.
  • Robust support for corporate gift giving functionality.
  • Customers see their order status and history online.

Corporate Gift Giving

  • Manage Customers and Recipients as separate entities.
  • Ecommerce customers manage their Recipients.
  • Direct market to customers using prior recipient information.
  • Gift Messages by group, and customizable by Recipient.
  • Consolidated invoicing when sending to multiple recipients.

Shipping

  • Real-time rate calculation option.
  • Table-based shipping option.
  • Fixed shipping cost by product.
  • Tracking numbers automatically sent to customer.

Security & Scalability

  • PCI Compliant
  • Secure Socket Layer (SSL) with 128 bit encryption.
  • Hosting only by top-tier hosting companies.
  • Triple Des Encryption.
  • Web-hosted Software as a Service (SaaS) platform.
  • Server capacity and website traffic capacity easily scalable to stay ahead of your growth and/or seasonality.

Ecommerce Order Automation (Full integration with EOS360)

  • Shopping cart fully integrated into your custom site.
  • Integrated merchant services for secure credit card processing.
  • Integrated inventory for real-time inventory verification during ordering process.
  • Integrated shipping giving you control of shipping options.
  • Integrated fulfillment with warehouses.
  • Automated customer emails throughout process.