IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial IMX Client and Testimonial

$(document).ready(function(){
$(“#accordion”).accordion({active: false, alwaysOpen: false, autoheight: false});
});

EOS360 Features & Benefits

Our EOS360 is the central point of integration of all of your orders. Whether orders are coming from multiple ecommerce sites, customer backend ordering portals, or in-house customer service representatives, everything comes together in your EOS360. By utilizing the power of a fully integrated platform, all orders, product inventories, customers, vendors and drop shippers all live in one place, in-sync and real-time.

Order Lifecycle Automation

  • All orders based on one inventory system, flow into EOS360 real-time:
    • One or multiple ecommerce sites.
    • B2B orders from distributors, stores, or sales reps.
  • Inventory, warehouses, and shipping integrated real-time.
  • Integration with call centers, drop shippers, and vendors.
  • Scalability & security – never outgrow your system.
  • Customers log-in to see their order status and history.
  • Automated emails to customers throughout the order lifecycle.

Customer Management

  • Quick customer lookup from Dashboard (i.e. name, address, phone #, order #, etc.)
  • Easily find order status, details, tracking #’s.
  • Easily edit existing orders and shipments.
  • All order history and details available.
  • Access all recipient information by customer.
  • Quickly find products, place new orders, and control details such as shipping, tax, discounts, etc.

Inventory Management & Order Fulfillment

  • Inventory, warehouses and orders in sync real-time.
  • Product information and promotions.
  • Automatically generate vendor orders.
  • Automated reconciliation of backorders.
  • Automatically generate picking tickets in warehouses.
  • Web-based access to all your products, inventory and orders.

Vendors & Shippers

  • Assign products to vendors.
  • Automatically create and send vendor orders based on inventory levels.
  • Create third party Drop Shippers to fulfill specific products.
  • Orders automatically generate separate shipments based on products assigned to drop shippers.

B2B Functionality

  • B2B customers can be wholesalers, retail stores, franchises, sales representatives or brokers.
  • Customers log into web-based system and place orders directly into EOS360 securely.
  • Customers see only their products and pricing.
  • Automated emails for order confirmation and shipping.
  • Customers can log in to see order history and status.
  • Reduce phone calls placing orders & asking about order status.
  • Customers own their order quality and timing.
  • Options to accept PO’s, checks, money orders and House Accounts.

Reporting & Statistics

  • Google Analytics fully integrated.
  • Sales
  • Inventory
  • Top traffic and sales sources.
  • Bounce rate and exit page analysis.
  • Top-selling products.
  • Reports exportable.

Security & Scalability

  • PCI Compliant
  • Secure Socket Layer (SSL) with 128 bit encryption.
  • Hosting only by top-tier hosting companies.
  • Triple Des Encryption.
  • Web-hosted Software as a Service (SaaS) platform.
  • Server capacity and website traffic capacity easily scalable to stay ahead of your growth and/or seasonality.